Frequently Asked Questions

TKM Motors may accept T/T, Letter of Credit (LC), and Cash. The exact payment method and terms are confirmed for each transaction.

TKM Motors can support a Letter of Credit (LC), subject to review and confirmation for the specific transaction.

EXW and FCA may be supported when agreed and confirmed for the specific transaction.

TKM Motors can discuss Container Shipping, RoRo Shipping, and Overland Transport for relevant routes. The suitable option depends on the route, vehicle, and transaction requirements and is confirmed for each transaction.

Buyers may arrange a pre-shipment inspection independently, or TKM Motors may assist with contacting an independent third-party inspection provider. Arrangements are confirmed for each transaction.

Document availability depends on the transaction and destination. For Dubai vehicle transfers, a vehicle transfer document (DA) may be available. Contact our team to confirm the document requirements.

Yes. A location-based screen lock may be triggered when the vehicle passes near certain restricted areas.

An unlock code can be requested free of charge. It usually takes around one week to obtain, although processing times may vary. Once the unlock process is successfully completed, the same location-based screen lock should not recur.

Yes. The ROX 01 is an extended-range electric vehicle (EREV). Its petrol engine generates electricity to support the battery and electric motors, so you can continue driving by refuelling without relying on external charging.

Yes, with a compatible charging adapter. China-spec vehicles use a different charging connector from those commonly found at UAE public charging stations, so an adapter must be purchased separately.

Make sure the adapter matches both the vehicle and the charging station. AC and DC charging require different compatibility checks.

The China-spec ROX vehicles we supply come with the manufacturer-installed international system—the same system used in international-market models. It is not cracked or unofficial third-party software.

Available connected services and features may still depend on the vehicle’s model, software version and regional activation.

This FAQ covers four 2025 China-market long-range versions: 210KM Tianshen Ultra, 210KM DiSus Tianshen Ultra, 210KM Qiankun Ultra, and 210KM DiSus Qiankun Ultra+.

Other battery-range or model-year versions may have different equipment and should be checked separately.

The four versions use the DMO+ platform with a 1.5-litre turbo plug-in-hybrid system, intelligent electric four-wheel drive, a 47.8 kWh battery and an 83-litre fuel tank. The official configuration lists 505 kW, 760 Nm and 0–100 km/h in 4.8 seconds.

They also share body-on-frame construction, front and rear double-wishbone suspension architecture and 6 kW vehicle-to-load capability.

The main differences are the driver-assistance system, whether DiSus-P is fitted, and certain comfort, convenience and software-dependent equipment.

The exact equipment list should always be confirmed for the individual vehicle before ordering.

DiSus-P is the manufacturer's intelligent hydraulic body-control system. It manages vehicle height and body movement through a hydraulic system integrated with the suspension.

The system uses hydraulic control rather than air springs. Available functions can vary by version and vehicle configuration.

The 210KM DiSus Tianshen Ultra and 210KM DiSus Qiankun Ultra+ include DiSus-P in the accepted official comparison.

The 210KM Tianshen Ultra and 210KM Qiankun Ultra use the standard suspension configuration in that comparison.

It provides the shared long-range powertrain and battery specification with the standard suspension configuration. The accepted China-market source identifies its driver-assistance system as God's Eye C, also called DiPilot 100.

Driver-assistance functions depend on the exact vehicle, software version and regional availability, and the driver remains responsible for safe operation.

It combines the Tianshen configuration family with the DiSus-P intelligent hydraulic body-control system. It suits buyers who place more weight on adjustable body control while retaining the shared long-range powertrain specification.

The exact vehicle specification and regional feature availability should be confirmed before ordering.

Choose first by suspension preference: select a DiSus version when the hydraulic body-control system is a priority, or a standard-suspension version when it is not required.

Then compare the driver-assistance family. The accepted China-market source lists God's Eye C for the Tianshen versions and Huawei Qiankun ADS 4 for the Qiankun versions. Regional activation, software and service availability require separate confirmation.

Confirm the exact trim and equipment, charging connector and adapter requirements, interface languages, software version, connected services, driver-assistance availability, local homologation and registration requirements, warranty terms and after-sales arrangements.

These details can differ by vehicle, destination and transaction.

The 210KM DiSus Tianshen Ultra is a practical starting point for buyers who prioritize DiSus-P. The 210KM Tianshen Ultra is a practical reference for buyers who prefer the standard suspension configuration.

This shortlist is a configuration guide rather than a quotation or availability promise. TKM Motors will confirm the exact vehicle and transaction details before an order proceeds.